B
Bathandwa

1 reviews | Active since Jun 2025

24 Jun 2025, 20:01

I did not open any c...

I did not open any clientele insurance but they deduct my money

0
Replies (2)
Clientele Life
Clientele Life's reply25 Jun 2025, 09:54
Official
Dear Bathandwa B,
We confirm receipt of the concerns raised and we would like to apologize for the inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply07 Jul 2025, 15:54
Official
Dear Bathandwa B,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards Market Conduct