L
Lindokuhle

1 reviews | Active since Nov 2025

06 Nov 2025, 17:23

I did not get any fo...

I did not get any follow up about the refund i asked for from the consultant I was handed 2 days ago

0
Replies (2)
Clientele Life
Clientele Life's reply06 Nov 2025, 21:14
Official
Dear  Lindokuhle,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply07 Nov 2025, 15:22
Official
Dear Lindokuhle L, 

We confirm that we made contact with you to provide feedback regarding the concerns raised.   At the outset, we would like to apologize for the inconvenience you may have experienced.  As per our telephonic discussion, we have confirmed that your refund was processed successfully and you have confirmed you have received it on your side.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Nonhlanhla Ngwenya Service Support Specialist
Clientele Life