DT
David T
1 reviews | Active since Dec 2025
31 Dec 2025, 07:22
I am very disappointed about clientele company poor services
I am very disappointed about clientele company poor services. I am still waiting for my encashment that was submitted two weeks ago
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
31 Dec 2025, 07:46Dear David,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply31 Dec 2025, 07:46
Official
Dear David,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
06 Jan 2026, 15:49Dear David D,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our conversation on even , I have apologized and also explained the reason why there was a delay in paying out the encashment created in the month of December 2025 .
Furthermore, I have confirmed that the second encashment created on the 5th of January 2026 has already been paid and you should expect to see the funds on your banking account by tomorrow mid-day.
I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Kind Regards
Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
Service Support Specialist
Client Services IFA/SS
Clientele Life's reply06 Jan 2026, 15:49
Official
Dear David D,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our conversation on even , I have apologized and also explained the reason why there was a delay in paying out the encashment created in the month of December 2025 .
Furthermore, I have confirmed that the second encashment created on the 5th of January 2026 has already been paid and you should expect to see the funds on your banking account by tomorrow mid-day.
I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Kind Regards
Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
Service Support Specialist
Client Services IFA/SS