KP
Khesani P
1 reviews | Active since Mar 2025
25 Apr 2025, 05:02
I am very angry they...
I am very angry they **** people I never authorized them to debit money from my account and they did under whose authority nobody has spoken to me but I wake up today to find my money deducted
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Replies (2)
Clientele Life's replyOfficial
25 Apr 2025, 08:37Dear Khesani P,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply25 Apr 2025, 08:37
Official
Dear Khesani P,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
06 May 2025, 11:37Dear Khesani P,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply06 May 2025, 11:37
Official
Dear Khesani P,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct