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Nomonde N
1 reviews | Active since Jan 2026
28 Jan 2026, 10:42
I am not happy with ...
I am not happy with this company as I did not get my refund
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
28 Jan 2026, 11:38Dear Nomonde,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply28 Jan 2026, 11:38
Official
Dear Nomonde,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
28 Jan 2026, 13:10 Dear Nomonde N ,
We thank you for escalating your concerns and allowing us the opportunity to address your complaint.
I hereby confirm that we have been in contact with you and explained that your policy was cancelled outside of the 5 days cooling off period, which means that there is no refund.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely apologise for inconvenience that this may have caused you
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply28 Jan 2026, 13:10
Official
Dear Nomonde N ,
We thank you for escalating your concerns and allowing us the opportunity to address your complaint.
I hereby confirm that we have been in contact with you and explained that your policy was cancelled outside of the 5 days cooling off period, which means that there is no refund.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We sincerely apologise for inconvenience that this may have caused you
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life