MT
Moroka T
1 reviews | Active since Mar 2018
20 Nov 2023, 11:05
I am due for a cash ...
I am due for a cash back and they have been giving me the runner round for two months about the cash back promised to me luyanda m but on the what's consultation line that it was going to be paid today I am not happy as a client
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Replies (2)
Clientele Life's replyOfficial
20 Nov 2023, 12:31Dear Moroka T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply20 Nov 2023, 12:31
Official
Dear Moroka T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
21 Nov 2023, 14:02Dear Moroka T,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we have explained the reasons for the delay of your Cash Back bonus to be processed. We have confirmed that the Cash Back will be paid into your account on the 30th of November, latest the 7th of December. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we have explained the reasons for the delay of your Cash Back bonus to be processed. We have confirmed that the Cash Back will be paid into your account on the 30th of November, latest the 7th of December. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply21 Nov 2023, 14:02
Official
Dear Moroka T,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we have explained the reasons for the delay of your Cash Back bonus to be processed. We have confirmed that the Cash Back will be paid into your account on the 30th of November, latest the 7th of December. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we have explained the reasons for the delay of your Cash Back bonus to be processed. We have confirmed that the Cash Back will be paid into your account on the 30th of November, latest the 7th of December. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life