GQ
Gcotyelwa Q

1 reviews | Active since Mar 2019

02 Mar 2019, 10:54

How I got ****med by clientele

I am currently a student , was approached by clientele life advertising group , i was told about coupons and some car competition . i was asked to swipe my card for the draw of the competition , that was when they have gotten access to my account number . yesterday my accommodation money was taken I am stressed cause my parents can afford to pay my rent money . I desperately need my money back ASAP . this is no way to get clients

0
Replies (2)
Clientele Life
Clientele Life's reply04 Mar 2019, 08:10
Official
 Dear Gcotyelwa Q

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 
Clientele Life
Clientele Life's reply04 Mar 2019, 15:43
Official
 
Dear Gcotyelwa Q
  
Thank you for raising your concerns with us. 
 
As per our telephonic discussion, we confirm that your policy has been cancelled and there will be no further deductions. We apologize for any inconvenience caused.  We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.  Yours sincerely 
 
Lindiwe Mabizela 
 
Service Recovery Specialist