How do you sell a pensioner cover

I am writing this email with a heavy and sad heart.

My mother: Evelyn Seabela – who is a pensioner and lives off her pension money was misled and sold a Clientele policy by your marketers at the local shopping center, Ndofaya Mall to be exact under the pretext of a food voucher for old people. For a pensioner an amount of R415.00 per month is steep when she is already covered by her children. This does not make any financial sense at all and amount to *****.

We kindly request that you assist with the immediate termination of the cover with Clientele as the SMS received by my mother has raised her blood pressure levels and heart rate and she was taken to the doctor due to this. If Clientele Life has resorted to targeting old people and robbing them in the township I am afraid the we do not wish to be associated with such companies and you ask a pensioner to call you to cancel when your agents walked up to her and deceived her knowing that when she calls in her call will take too long to be attended to.

Evelyn Seabela: *** ID NUMBER: ***

We would appreciate your urgent assistance with this matter prior to the collection of any premiums from her bank account.

Kind regards,