Horrific customer service experience

<p>terrible horrific sad customer service, she even dropped the line in my ear i was not rude to her or swearing at her at all...... WHY???????????????</p> <p> </p> <p>I received a call from Nontokozo Nudza at Clientele Life so my inquiry is as follows, I had taken up a funeral cover with Clientele Life however it lapsed due to financial circumstances so now i would like to know seeing that i paid he monthly premiums every month up untill it laspes what appens to it then wow the way she spoke to me shuffing me away refusing tprovide me with her manager's details wow.... i'm truly disgusted</p>