KK
Kabelo K
1 reviews | Active since Aug 2016
10 Jul 2019, 18:30
HORRIBLE SERVICE BY *********** AND PROFESSIONAL EMPLOYEES
So yesterday I requested Clientele to call me with regards to a funeral policy/cover, one of the consultants called me and actually activated the cover by force, if this is how you guys are operating to get clients then well you've got another thing coming your way. You guys are unprofessional and dishonest, I asked for a "quote" and was advised that they're going to activate the policy and send me the documents and if I'm not happy I can cancel at anytime, I told them that they shouldn't even try to activate the cover as they can't assist me with the quote. I am so disappointed with how you guys handle thing!!1
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Replies (2)
Clientele Life's replyOfficial
11 Jul 2019, 08:32Dear Shazz38,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply11 Jul 2019, 08:32
Official
Dear Shazz38,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
11 Jul 2019, 08:33Dear Kabelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply11 Jul 2019, 08:33
Official
Dear Kabelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist Deseree Salie further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist