RG
Ricardo G
1 reviews | Active since Jul 2019
17 Aug 2026, 13:59
Horrible service
This is one of the worst experiences I've ever had. I sent and email to them on the 29/07/26. Still no response. Apparently clients need to call. I sent the email as I wanted to cancel the policy. Today I finally get ahold of someone that says it's going to be cancelled with 31 day notice period and I will still be debited again for another month yet I already have this services with work. As an advanced paying plan, how does that work? As I am sure if it comes time to claim you would have said that you can't have to policies or so nonsense. I will never buy from you guys again
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Replies (2)
Clientele Life's replyOfficial
17 Aug 2026, 14:29Dear Ricardo G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply17 Aug 2026, 14:29
Official
Dear Ricardo G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
18 Aug 2026, 12:12Dear Ricardo G
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Alternatively, we will contact you again in order to assist with the concerns raised.
Yours sincerely,
Judith Mboweni
Service Support Specialist
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Alternatively, we will contact you again in order to assist with the concerns raised.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life's reply18 Aug 2026, 12:12
Official
Dear Ricardo G
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Alternatively, we will contact you again in order to assist with the concerns raised.
Yours sincerely,
Judith Mboweni
Service Support Specialist
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Alternatively, we will contact you again in order to assist with the concerns raised.
Yours sincerely,
Judith Mboweni
Service Support Specialist