I
Ipeleng

1 reviews | Active since Jul 2025

22 Jul 2025, 14:28

Horrible experience with Clientele Life

Horrible experience with Clientele Life. It should be known by you as an Organisation that your representatives are misleading vulnerable citizens into buying your insurance products. Grant recipients are in no position to buy insurance of any kind. Please investigate this matter further and with the diligence it deserves

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Replies (2)
Clientele Life
Clientele Life's reply22 Jul 2025, 14:31
Official
Dear Ipeleng,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct
Clientele Life 
Clientele Life
Clientele Life's reply23 Jul 2025, 07:08
Official
Dear Ipeleng,
 Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, Market Conduct