KM
Khutsiso M
1 reviews | Active since Sept 2013
10 Jun 2023, 08:42
horrible experience
I recently received a call from one of your sandton consultants her name was Mamphele Shibambo. honestly i have never experienced such a rude sense of manner from a person.it is because of service like this that i will not be taking up any of our offerings.this person is a cost to your company.
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Replies (2)
Clientele Life's replyOfficial
10 Jun 2023, 10:50Dear Lesly S
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to offer.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to offer.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply10 Jun 2023, 10:50
Official
Dear Lesly S
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to offer.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for bringing this matter to our attention and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to offer.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
14 Jun 2023, 09:30Dear Lesly S, Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct
Clientele Life's reply14 Jun 2023, 09:30
Official
Dear Lesly S, Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct