Horrible customer service I’d also call theft by Clientele

Clientele deducts about R1800 from my account each month for a health insurance. And now when it’s time for them to process my claim, they are now nowhere to be found. They don’t respond to my emails. Yet when I told them I wanted to cancel my policy they were quick to call. This is the most horrible service ever. I can’t even cancel the debit order, the bank tells me I have to talk to them, yet they do not answer calls or emails.

I would like to let everyone know, do not take a hospital cash back plan from clientele. It’s utter nonsense… you will struggle to get a claim out of these people and they will continue to drain your account each month