SS
Saul S

1 reviews | Active since Jan 2020

15 Jul 2025, 11:44

Horrible clientele service

Horrible experience, they refuse to pay my mom's funeral for just missing one month payment. I don't want to hear anything from them. Horrible service.

0
Replies (2)
Clientele Life
Clientele Life's reply15 Jul 2025, 11:54
Official
 Dear Saul S ,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct
Clientele Life 
Clientele Life
Clientele Life's reply18 Jul 2025, 11:20
Official
Hi Saul, 
 
Response below:
 
Thank you for raising your concerns and bringing this matter to our attention.
 
We have referred the claim for review and once we receive feedback our Life Claims Assessor (Silindile Mthethwa) will be in contact with you. 
Should you require any further assistance in this regard please feel free to contact us again.
 
Kind Regards 

 Claims Department