AL
Adolph L

1 reviews | Active since Jun 2016

03 Jun 2022, 09:55

Horrible clientele

The clientele sales person sold me Insurance under false pretense fine I called to cancel that but now they debited I can't and asked them to refund me they tell me about month end I mean *** , they didn't have a right to debit so why should I wait for so long

0
Replies (2)
Clientele Life
Clientele Life's reply03 Jun 2022, 12:23
Official
Dear   Adolph L
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation.
      
Yours sincerely

Shanitha Hanuman Service Support Supervisor 
Clientele Life  

Best regards,

Clientele Life
Clientele Life's reply03 Jun 2022, 14:37
Official
Dear Adolph L,  Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer.  Kindly note that we have sent you a detailed email at the provided email address to outline all raised concerns regarding the refund process. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance.  Yours Sincerely,  Siphesihle Rodolo Service Support Specialist Clientele Life  

Best regards,