M
Magdeline
1 reviews | Active since Jul 2021
17 Jul 2021, 18:48
Hi I'm Raisibe Magd...
Hi I'm Raisibe Magdeline Raphela my ID no is *** I received a call from clientele advertising their saving policy I decided to join and we agreed upon 250 as from the 25 may 21 then when I Checked my stated they debited 420 of I don't know I went to the bank to reverse it the told me that I must call them I tried several time with no answer I tried to goggle a found their whatsup I tried it many times without answer and again in June they debited again l,m so devastating
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Replies (2)
Clientele Life's replyOfficial
25 Jul 2021, 21:58Dear Magdeline M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Jul 2021, 21:58
Official
Dear Magdeline M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
31 Jul 2021, 15:04Dear Magdeline M
By now you have been contacted by Lucia Mpofu, who has provided you with feedback regarding the policy premium amount.
We have further provided you with a solution moving forward. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind Regards,
Market Conduct Team
By now you have been contacted by Lucia Mpofu, who has provided you with feedback regarding the policy premium amount.
We have further provided you with a solution moving forward. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind Regards,
Market Conduct Team
Clientele Life's reply31 Jul 2021, 15:04
Official
Dear Magdeline M
By now you have been contacted by Lucia Mpofu, who has provided you with feedback regarding the policy premium amount.
We have further provided you with a solution moving forward. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind Regards,
Market Conduct Team
By now you have been contacted by Lucia Mpofu, who has provided you with feedback regarding the policy premium amount.
We have further provided you with a solution moving forward. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind Regards,
Market Conduct Team