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konanani R
1 reviews | Active since Jan 2022
28 Apr 2022, 14:50
Help the poor old lady because she didn't join any policy
In February my sister complained about clientele on behalf of my mother ,, because she was complaining about being debited R390 *2 .and 1 one of clientele consultant call my mother .n she was asked to go n do affidavit mind you she is an old lady from rural where the police station is very far She used her last money to go and do the affidavit and she send it Bach to clientele..and After that Clientele decided to keep quiet. Imagine the poor lady is still waiting...
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Replies (3)
Clientele Life's replyOfficial
28 Apr 2022, 19:36 Dear Konanani R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply28 Apr 2022, 19:36
Official
Dear Konanani R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
12 May 2022, 13:30Dear Konanani R,
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply12 May 2022, 13:30
Official
Dear Konanani R,
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's replyOfficial
16 May 2022, 16:51Dear Konanani R,
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Clientele Life's reply16 May 2022, 16:51
Official
Dear Konanani R,
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct