1 reviews | Active since Jul 2018
H.E.L.P plans are a ****!
Clientele is a ****.
I took out a hospital plan in April and I was assured and reassured that they will pay out R100 000 when I claim only to find out that they only covering me for R10 000. The maternity benefits they take about are none existent..
I will not recommend clientele to anybody I know.
I am suing for false advertising!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Thank you for raising your concerns with us.
After the matter was investigated we found that the cover amount was not explained in detail and we can assure you this is not the type of service we provide our clients.. We have provided you with feedback and discussed the way forward.
We apologise for the inconvenience caused and confirm the matter has been escalated to the relevant management team to prevent this from perpetuating.
Should you require further assistance please do not hesitate to contact us again.
Regards
Compliance Department
Thank you for raising your concerns with us.
After the matter was investigated we found that the cover amount was not explained in detail and we can assure you this is not the type of service we provide our clients.. We have provided you with feedback and discussed the way forward.
We apologise for the inconvenience caused and confirm the matter has been escalated to the relevant management team to prevent this from perpetuating.
Should you require further assistance please do not hesitate to contact us again.
Regards
Compliance Department