MJ
Mulamuleli J
1 reviews | Active since Mar 2021
26 Mar 2021, 11:56
Help me out to cancel the debit order
<div>Hello peter..I am having a problem of debit orders.clintele life debited my money this month and I don't know anything about the debit order because I didn't sign any agreement for it..I am a student and I am not working and I want to cancel the debit order..I have contacted the clientele life but they haven't canceled the debit order..they haven't rep**** to my email yet and I want to cancel the debit order because I can't afford to lose money I don't have every month because I am only a student..I would really like for you to help me </div>
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Replies (2)
Clientele Life's replyOfficial
29 Mar 2021, 08:27Dear Mulamuleli J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply29 Mar 2021, 08:27
Official
Dear Mulamuleli J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
29 Mar 2021, 15:22Dear Mulamuleli J,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have confirmed that the policy was successfully cancelled and explained the refund turnaround time for the debited amount.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have confirmed that the policy was successfully cancelled and explained the refund turnaround time for the debited amount.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply29 Mar 2021, 15:22
Official
Dear Mulamuleli J,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have confirmed that the policy was successfully cancelled and explained the refund turnaround time for the debited amount.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have confirmed that the policy was successfully cancelled and explained the refund turnaround time for the debited amount.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life