LS
Lwazie S

1 reviews | Active since May 2021

21 May 2021, 22:36

Help deactivate my IFA membership

A lady recruited me to join IFA. I tried telling her I was not interested but she kept on persisting that I join. I've been trying to contact Clientele Life to deactivate the membership because I'm definitely not interested and on top of that I can't afford to pay R450 every month as I am 18 years old and a student. I don't think they should even recruit people under the age of 21.

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Replies (2)
Clientele Life
Clientele Life's reply24 May 2021, 08:53
Official
Dear  Lwazie S,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply23 Jun 2021, 12:11
Official
Dear Lwazie S,

At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised. As per our  discussion, the necessary feedback was  provided  and also assisted you as per request received. I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance