LM
Lufuno M
1 reviews | Active since Apr 2019
07 Jul 2021, 11:26
Heartless, wicked and tsotsis
My brother joined clientele funeral cover and everything was going smoothly untill now that my grandmother has passed away. He has been trying to claim so we can burry her yet clientele is giving him ran around. This guys(clientele) are heartless and evil our granny has since been in mortuary while we are waiting for paying out so we can burry her.when you join they will promise you heaven on earth come claiming time you will regret ever coming such evil people!!!!!!! Join this wicked scheme at your own risk
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
07 Jul 2021, 13:50 Dear Lufuno M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply07 Jul 2021, 13:50
Official
Dear Lufuno M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
LM
Lufuno M's updateReviewer Update
07 Jul 2021, 14:21I would appreciate it to be soon since we do need to burry our grandma
LM
Lufuno M's update07 Jul 2021, 14:21
Reviewer Update
I would appreciate it to be soon since we do need to burry our grandma
LM
Lufuno M's updateReviewer Update
09 Jul 2021, 12:24Clientele ain't only ****** they also disrespectful and unprofessional, when you say your investigating must i call you and found out how far you are? What is it that your investigating without contact me who you were debiting from?
I still insist this people are good at debiting your money come time to claim it will be like your chasing ghosts. My grandmother is still in the mortuary waiting for that money!!!!
I still insist this people are good at debiting your money come time to claim it will be like your chasing ghosts. My grandmother is still in the mortuary waiting for that money!!!!
LM
Lufuno M's update09 Jul 2021, 12:24
Reviewer Update
Clientele ain't only ****** they also disrespectful and unprofessional, when you say your investigating must i call you and found out how far you are? What is it that your investigating without contact me who you were debiting from?
I still insist this people are good at debiting your money come time to claim it will be like your chasing ghosts. My grandmother is still in the mortuary waiting for that money!!!!
I still insist this people are good at debiting your money come time to claim it will be like your chasing ghosts. My grandmother is still in the mortuary waiting for that money!!!!
Clientele Life's replyOfficial
12 Jul 2021, 12:07 Dear Lufuno M
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Clientele Life's reply12 Jul 2021, 12:07
Official
Dear Lufuno M
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department