EJ
Eileen J
1 reviews | Active since Nov 2016
05 Feb 2020, 17:12
HEARTLESS
Hi there You have provided me with documentation that doctors refuse to complete as they say its how businesses like yourself get out of paying a policy. I am two days away from burying my brother who died of a natural causes...the death certificate says this.... would you prefer I bring the body to you so that you are able to tell me how I am meant to bury him let alone mourn my loss????
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Replies (2)
Clientele Life's replyOfficial
06 Feb 2020, 08:30 Dear Eileen J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply06 Feb 2020, 08:30
Official
Dear Eileen J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's replyOfficial
17 Feb 2020, 16:35 Dear Eileen J,
At the outset, we would like to convey our deepest condolences to you and your family during this difficult time. You have since been contacted by our claims assessor who has confirmed that your claim has been processed accordingly. We would like to take this opportunity to apologise for any inconvenience caused I this regard. Yours sincerely, Claims Team
At the outset, we would like to convey our deepest condolences to you and your family during this difficult time. You have since been contacted by our claims assessor who has confirmed that your claim has been processed accordingly. We would like to take this opportunity to apologise for any inconvenience caused I this regard. Yours sincerely, Claims Team
Clientele Life's reply17 Feb 2020, 16:35
Official
Dear Eileen J,
At the outset, we would like to convey our deepest condolences to you and your family during this difficult time. You have since been contacted by our claims assessor who has confirmed that your claim has been processed accordingly. We would like to take this opportunity to apologise for any inconvenience caused I this regard. Yours sincerely, Claims Team
At the outset, we would like to convey our deepest condolences to you and your family during this difficult time. You have since been contacted by our claims assessor who has confirmed that your claim has been processed accordingly. We would like to take this opportunity to apologise for any inconvenience caused I this regard. Yours sincerely, Claims Team