MM
Marianne M

1 reviews | Active since Sept 2013

17 Nov 2021, 13:10

Harrassment

Clearly don't know when to give up. 13 calls within 24 hours!!! Really, I am not interested. This is harassment. they better remove my contact details from their system immediately.

0
Replies (2)
Clientele Life
Clientele Life's reply17 Nov 2021, 13:33
Official
Dear  Marianne M 
We confirm receipt of the concerns raised.
   
Your query has been escalated to the relevant department for investigation. 
   
Yours sincerely,
    
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply17 Nov 2021, 16:03
Official
 Dear  Marianne M, Thank you for contacting us.  As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48  for your details to be completely removed and for you to no longer receive further communication from our offices.  We would like to apologize for the inconvenience this has caused you.   Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,

Lindiwe Mabizela
Service Support Specialist
Clientele Life