RM
Ruth M
1 reviews | Active since Sept 2022
12 Sept 2022, 16:18
HARRASMENT
Can you guys stop harrassing me on my cellphone , am not using company or clientele phone am using my own phone that i bought , am not your client and not interested in your product , STOP CALLING ME STOP ITS so annoying , since you guys ignore popi act i have no choice but to report you i will ask for last time stop calling my number STOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOP , dont even call me to explain just remove my number from your list
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Replies (2)
Clientele Life's replyOfficial
12 Sept 2022, 16:20Dear Ruth M
We confirm receipt of the concerns raised
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 Sept 2022, 16:20
Official
Dear Ruth M
We confirm receipt of the concerns raised
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
14 Sept 2022, 14:49Dear Ruth M,
As per your request, we removed your details from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply14 Sept 2022, 14:49
Official
Dear Ruth M,
As per your request, we removed your details from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life