NZ
Natasja Z
1 reviews | Active since Aug 2022
10 Aug 2022, 16:32
Harassment from Clientele Personnel
clientele’s sales personnel have been harassing me with about 8 phone calls per day for 10 days now. The more I tell them that I am not interested in moving my vehicle insurance, the more they phone. Starting as early as 7 o’clock in the morning. I asked them to please remove me off their system at 14:01 today and without fail they phoned again now at 16:03. What on this planet Must I do for them to leave me alone and where the heck did they get my info from????
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Replies (2)
Clientele Life's replyOfficial
10 Aug 2022, 17:03Dear Natasja V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply10 Aug 2022, 17:03
Official
Dear Natasja V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
11 Aug 2022, 15:57 Good day Natasja Van We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
Please note that your details have been forwarded to the relevant department and will be removed from our database, however, the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Services Support
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
Please note that your details have been forwarded to the relevant department and will be removed from our database, however, the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Services Support
Clientele Life's reply11 Aug 2022, 15:57
Official
Good day Natasja Van We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
Please note that your details have been forwarded to the relevant department and will be removed from our database, however, the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Services Support
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
Please note that your details have been forwarded to the relevant department and will be removed from our database, however, the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Services Support