MP
Michael P
1 reviews | Active since Nov 2022
26 Jun 2023, 11:49
HARASSMENT FROM CLIENTELE. ANYONE PLEASE LETS HIT THEM WITH A CLASS ACTION
Could someone help to Stop this constant harassment. I spoke with them and they agreed to remove me from their call list. Weeks later it starts again with multiple daily calls. Every day around 10:00 without fail I get a calls from Clientele who use a rolling number system so Apps such as Truecaller cannot block them. It is absolute harassment and indicative of the ethics Clientele.
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Replies (2)
Clientele Life's replyOfficial
26 Jun 2023, 14:15Dear Michael P,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply26 Jun 2023, 14:15
Official
Dear Michael P,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
27 Jun 2023, 13:50Dear Michael P, As per your request, we have sent a request to remove your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply27 Jun 2023, 13:50
Official
Dear Michael P, As per your request, we have sent a request to remove your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life