JB
Juan B

1 reviews | Active since Jul 2024

30 Jan 2025, 11:54

Harassment

They keep phoning me everyday like 5-6 times even after I said that I am not interested in their free gift. This is harassment because how many times do you have to say not interested before they stop phoning you everyday

0
Replies (2)
Clientele Life
Clientele Life's reply30 Jan 2025, 13:33
Official
Dear Juan B, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply31 Jan 2025, 12:19
Official
Dear  Juan B As per your request, we have removed your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to Opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-out by clicking the following link: https://dmasa.org/page/register-opt-out-service  We want to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
  
Judith Mboweni
Service Support Specialist
Clientele Life