SM
Sulungwa M

1 reviews | Active since Mar 2025

15 Sept 2025, 10:43

Harassment

The harassment, the harassment, the harassment is on another level.. they call you 5 times in an hour even after you have told them you are not interested.. very unprofessional agents who can’t take no for an answer…i nicely advised I was not interested, not a gentleman calling me every other 2 minutes …..even if I were to be interested in any clientele products …this made me realised i hate that my number is even be on your database pool ….

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Replies (2)
Clientele Life
Clientele Life's reply15 Sept 2025, 10:46
Official
Dear Sulungwa M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Life
Clientele Life's reply16 Sept 2025, 10:58
Official
Dear Sulungwa M,  We acknowledge receipt of your complaint, and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.  Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.  We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards,  Market Conduct