JM
Johannes M

1 reviews | Active since Oct 2020

08 Oct 2020, 17:30

Harassment by Clientele

I am so sick and tired of receiving computer generated voice calls and adds on my phone from Clientele. I have asked them repeatedly to stop calling me, yet to no avail. Maybe they think if they harass me enough I will give into taking some or other unwanted policy from them. There should be a law against this kind of harassment. Simply because of this I will never take any policies from them or will never recommend them to anyone. Thank you. Johannes Maree

0
Replies (2)
Clientele Life
Clientele Life's reply09 Oct 2020, 06:15
Official
Dear Johannes M 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,
Shanitha Hanuman
Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply09 Oct 2020, 09:18
Official
Dear  Johannes M,

We would like to apologize for the inconvenience this has caused you.  
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 

Siphesihle Rodolo
Service Support Specialist