EE
Eloise E

1 reviews | Active since Jan 2020

27 Nov 2025, 10:01

******, harassment and emotional manipulation

So not only does your customer service agents accuse you of ****** while there wad not even one word refferd to the person herself, nor can I even know what race she is when I am speaking in English over a phone, but then you emotionally manipulated me into buying the service I already wanted to cancel, but now you are directly breaking laws with your predictive dialer abuse by not only phoning me before 8, but also more than 10 times a day and then dripping the call. “STOP. I withdraw all consent for telephone contact from Clientèle. Any further calls will be treated as harassment and reported under the CPA and POPIA. I will now report every single phone call from Clientele anything to ICASA as this classifies as harassment

0
Replies (3)
Clientele Life
Clientele Life's reply27 Nov 2025, 10:07
Official
Dear Eloise E,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply27 Nov 2025, 15:22
Official
Dear Eloise E,  We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.  Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.  We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards,  Market Conduct 
EE
Eloise E's update24 Dec 2025, 21:50
Reviewer Update
So despite trying and withdrawing consent for your service, YOU ARE STILL BILLING ME!??? This has now escalated to ******** BILLING!