TM
Trish M
1 reviews | Active since Jun 2014
05 Jun 2023, 10:05
Harassment.
I am being harassed with multiple phone calls every day. I keep on blocking the number and they phone with different numbers.
I would like to know who gave you permission to contact me as this is a breach of the POPI Act.
You better remove my numbers from your list and don't you dare tell me to opt out as I never opted in the first place.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
05 Jun 2023, 11:54Dear Trish
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's reply05 Jun 2023, 11:54
Official
Dear Trish
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
05 Jun 2023, 12:53Dear Trish, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply05 Jun 2023, 12:53
Official
Dear Trish, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life