ZR
Zack R

1 reviews | Active since Oct 2010

08 Jun 2025, 20:17

Harassing

I don't appreciate Clientele always phoning me about Debicheck. I have complained before and was promised that harassing will stop. I block their numbers but keep on phoning with different numbers. I will always tell whoever phones that I am not interested. They will say they have put that on me profile but keep on phoning. This morning I Sunday 08 June I was woken by their Sms requesting the same thing again. This is too much and maybe the best is to cancel my membership and get them to totally remove my information from their database

0
Replies (2)
Clientele Life
Clientele Life's reply23 Jun 2025, 13:42
Official
Dear Zack,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply23 Jun 2025, 15:21
Official
Dear Zack ,  Thank you for raising your concerns with us and we sincerely apologise for the delay in response to your concerns. We refer to the above and acknowledge receipt of your Hello Peter concerns regarding your Clientele Classic Legal Plan- ***. Please be informed that we have escalated your request to the relevant Department – to have your cellphone number removed from our Debi-check Leads indefinitely. 

May you kindly accept our sincere apologies for the unpleasant experience you have had with us. We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Maria MokhuabaneService Support Specialist Clientele Life