SS
Sunet S

1 reviews | Active since Nov 2013

19 Dec 2019, 13:26

Harassed to breaking point!

Please stop harrassing me? I get between 7 and 15 calls per day. I have blocked 5 different numbers for the same company. I dont want any of your products. Stop calling me. This is serious harassment.

0
Replies (3)
Clientele Life
Clientele Life's reply19 Dec 2019, 13:39
Official
Dear Sunset S,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Lindiwe Mabizela

Service Support Specialist

Best regards,

Clientele Life
Clientele Life's reply19 Dec 2019, 17:03
Official
Dear Sunet S We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our response to the matter refers:

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. As per your request we have removed your details from our database, please note that the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Kind regards,Lindiwe MabizelaServices Recovery Specialist 

Best regards,

SS
Sunet S's update19 Dec 2019, 17:22
Reviewer Update
Hi Lindiwe,
Thank you so much for your reply and kind assistance. I really do appreciate it. Thank you for the info you provided as well. May you have a wonderful festive season.