DM
Dynaberah M
1 reviews | Active since Jul 2020
30 Jul 2020, 08:43
Harassed
I want to log a complain. I was helped by a lady called Tumi in Mams Mall (Mamelodi Pretoria ) and she was very nice. Then suddenly a guy who was with Tumi named Moloko started to harass me and asking me too deep questions. Judging me with my spouse and asking about my *** life and virginity. I'm not sure if I still want to continue with the policy.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
30 Jul 2020, 09:24Dear Dynaberah M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Jul 2020, 09:24
Official
Dear Dynaberah M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
31 Jul 2020, 16:09Dear Dynaberah M
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any inconvenience this may have caused you. We confirm that our Investigator (Monica Ngubane) has been in contact with you to provide you with the necessary feedback.
We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We trust you find this in order and that this matter has been resolved to your satisfaction. However, should you require any further assistance please feel free to contact us again. Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any inconvenience this may have caused you. We confirm that our Investigator (Monica Ngubane) has been in contact with you to provide you with the necessary feedback.
We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We trust you find this in order and that this matter has been resolved to your satisfaction. However, should you require any further assistance please feel free to contact us again. Yours sincerely,
Market Conduct
Clientele Life's reply31 Jul 2020, 16:09
Official
Dear Dynaberah M
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any inconvenience this may have caused you. We confirm that our Investigator (Monica Ngubane) has been in contact with you to provide you with the necessary feedback.
We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We trust you find this in order and that this matter has been resolved to your satisfaction. However, should you require any further assistance please feel free to contact us again. Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any inconvenience this may have caused you. We confirm that our Investigator (Monica Ngubane) has been in contact with you to provide you with the necessary feedback.
We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken. We trust you find this in order and that this matter has been resolved to your satisfaction. However, should you require any further assistance please feel free to contact us again. Yours sincerely,
Market Conduct