KM
Katleho Mensah-Quainoo

1 reviews | Active since May 2022

16 May 2022, 10:15

Happy customer

Death in a family is never easy and one tends to be overwhelmed with the myriad activities that follow to ensure that your loved one is buried with Dignity. I had a loved one pass on and I was assisted by a very empathatic lady by the name of Slindile Mthethwa, she was very helpful with getting my claim process going even sending her most sincere condolences to me and my family. I really appreciated that level of care from her and the organisation that she is representing. I would like to thank clientele and mostly Miss Mthethwa for the great service, patience in dealing with the difficult matter at hand. It is employess such as herself that give us a sense that the human element of apathy still exist in modern days and I implore you all and ask that you continue giving great service and mostly give recognition to the employess that also represent you company well.

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Replies (1)
Clientele Life
Clientele Life's reply16 May 2022, 13:52
Official
Dear  Katleho M 

At the outset, we would like to pass our condolences to you and the family during this difficult time.
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
   We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to Silindile Mthethwa and the management team whom we know will truly appreciate this positive feedback.
  
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
 Shanitha HanumanService Support Supervisor