FA
Fabian A
1 reviews | Active since Mar 2026
25 Mar 2026, 15:45
Grocery voucher
to whom it may concern, my name is fabian abraham and my partner lavona rajkumar signed up at the phoenix plaza in durban last week thursday, a lady by the name of samke did advise that they are running a promotion, whereby we receive R500 grocery voucher loaded onto your bank account on the 25th of every month, starting from this month(march) and its running for 3 months. we did go today to try to buy groceries and theres noting in our bank account to access. this is really disappointing as we were relying on this voucher to buy food for our home. please would you query this before i do lay a complaint on hello peter or go to the ombudsman.
Thank you, Fabian
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
25 Mar 2026, 15:53Dear Fabian A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply25 Mar 2026, 15:53
Official
Dear Fabian A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
27 Mar 2026, 15:57Dear Fabian A,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply27 Mar 2026, 15:57
Official
Dear Fabian A,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
FA
Fabian A's updateReviewer Update
28 Mar 2026, 10:27Hi, would you be able to provide me with an alternate contact number for me to call in, as the number provided by yourl for att: beauty phillips ***) is always engaged and not going through. please note that i am having problems with my cell phone or would you be able to email me directly on ***, for whom the person dealing with my query.
FA
Fabian A's update28 Mar 2026, 10:27
Reviewer Update
Hi, would you be able to provide me with an alternate contact number for me to call in, as the number provided by yourl for att: beauty phillips ***) is always engaged and not going through. please note that i am having problems with my cell phone or would you be able to email me directly on ***, for whom the person dealing with my query.
Clientele Life's replyOfficial
30 Mar 2026, 09:41 Dear Fabian A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply30 Mar 2026, 09:41
Official
Dear Fabian A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
01 Apr 2026, 13:21Dear Fabian,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillips has sent you an email to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillips has sent you an email to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct,
Clientele Life's reply01 Apr 2026, 13:21
Official
Dear Fabian,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillips has sent you an email to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillips has sent you an email to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct,