Greatly Dissapointed

We took out a life policy for my husband who works abroad.....after paying premiums for six months they decided to cancel his policy since he works abroad...this after they phoned him to confirm all his details while he was abroad and the consultant confirmed with her superviser whether a policy could be sold to my husband and she also obtained permision to phone him abroad...today I discovered that my policy has also lapsed since they could not take the debit order form my account...reason being that my husbands salary was paid in late ....he was only paid this month for both June and July salary....they have not send me any email, sms or phoned me in this regard when I phoned them today to make arrangements for the debit order they informed me my policy has lapsed so now I have lost all the money I have already paid on the policy....I am greatly dissapointed with Clientele.....they didn't want to listen or reinstate my policy after asking them to resubmit the debit order. STAY AWAY don't insure with them if one has these problems I don't even want to know what excuses they will think of not to do a pay out of a policy.