NN
Nonhlanhla N

1 reviews | Active since Jul 2025

14 Jul 2025, 19:36

Got ****med

I got ****med by Clientele agents by making me join a policy unaware.A policy I don't even want.

0
Replies (4)
Clientele Life
Clientele Life's reply15 Jul 2025, 08:11
Official
  Dear Nonhlanhla N ,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct
Clientele Life 
 
Clientele Life
Clientele Life's reply15 Jul 2025, 13:27
Official
Dear Nonhlanhla N,

Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct        
NN
Nonhlanhla N's update16 Jul 2025, 19:30
Reviewer Update
I emailed,I have called and wasted a lot of airtime on top of being ****med so tell why I wouldn't be available for your call.My number ***
Clientele Life
Clientele Life's reply22 Jul 2025, 13:04
Official
Dear Nonhlanhla N,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction. 
 Should you require further assistance please feel free to contact us. 

Regards,Market Conduct