1 reviews | Active since Dec 2021
Good morning
Good morning. I am Karabo Mashilwane a student at the moment. I am super angry and disappointed of your company and consultants. I have never opened a funeral policy with your company nore agreed to any consultant to open one for me. How did you even get my banking details and authority to do a debicheck on my account this is *****. r267 has been debited twice in my account from November and December. Please i want my money back you robbing even student who can’t provide for themselves. Please return my money. If you unable to help me i’m taking this to the office of Ombads man. I called your company today and the consultant Thato Molema assist to close that unknow policy and apologised for that. I can’t wait for 10 days to get your respond i want my money. The reference he gave me is CER661778. I don’t take that apology i want my money please.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Market Conduct
Market Conduct
