Good day, I took out a policy because I wanted peace of mind in the event of my uncle’s death, but I am utterly disappointed

Good day, I took out a policy because I wanted peace of mind in the event of my uncle’s death, but I am utterly disappointed. I had to take on debt to bury my uncle because I trusted B3 and Clientele to pay me back the money. This is totally unacceptable. From the very beginning, I have been put through a lot by these companies, which has been mentally straining for me and my family. I cannot focus on my grieving because of all the stress caused by Clientele. I paid my policy, but now I am being told that premiums were not paid. I need someone to explain how this is my problem if your systems are not working as they should. When I was paying my premiums, I did not intend to throw money down the drain. I believed I was paying for peace of mind. I suspect that Clientele is ****ming me, and that this whole situation is *****ulent. I am a victim. I am affected not only financially but emotionally, and I am experiencing extreme pain.