KM
Kevin M

1 reviews | Active since Mar 2023

01 Mar 2023, 23:18

Give Me Back My Money

Clientele practices ****************! Clientele is just a ***** scheme allowed to run rampant. Why do they have access to my account and who gave them the right to take money from me for something I never consented to in the first place? I am demanding that they pay me back MY money because who do they think they are? Where does one get the gall to ***** from people who are not even a part of their ****s?!

I did not consent to ANY policy from this company, and I want my money returned!

0
Replies (2)
Clientele Life
Clientele Life's reply02 Mar 2023, 09:32
Official
Dear  Kevin M 

We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
        
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
Yours sincerely,
 
Shanitha Hanuman
Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply03 Mar 2023, 16:28
Official
Dear  Kevin M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

You request to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us.

Regards,
 
Market Conduct