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Sarah M
1 reviews | Active since Jul 2021
30 Jul 2021, 09:44
Funeral policy deductions
Clientele is deducting funeral policy premiums on my bank account that I did not apply for.Is for te third time today and I have to call them using my airtime and they refund very late.And on the 1st time they did not refund all the money.
Again Metropolitan also deducted funeral policy that I did not apply for.And is for the second time and they did not refund the 1st one and I did the request for refund Please assist
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Replies (2)
Clientele Life's replyOfficial
30 Jul 2021, 11:00Dear Sarah M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Jul 2021, 11:00
Official
Dear Sarah M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
SM
Sarah M's updateReviewer Update
06 Aug 2021, 11:22Good morning Hello Peter thank you for your assistance, last night I recieved a refund from Clientele.Thanks thanks thanks Hello Peter
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Sarah M's update06 Aug 2021, 11:22
Reviewer Update
Good morning Hello Peter thank you for your assistance, last night I recieved a refund from Clientele.Thanks thanks thanks Hello Peter