MM
Mabazala M

1 reviews | Active since Jan 2021

21 Jan 2021, 08:06

Funeral policy cancellation

Need to can the funeral policy . Cos I can't afford to pay such amount

0
Replies (3)
Clientele Life
Clientele Life's reply21 Jan 2021, 08:26
Official
Dear  Mabazala M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life 
MM
Mabazala M's update21 Jan 2021, 15:25
Reviewer Update
Thank you so much Clientele For resolving my issue. About me cancelling my funeral policy with you guys. And the cancellation has been done. Thank you.
Clientele Life
Clientele Life's reply21 Jan 2021, 15:27
Official
Dear  Mabazala M, 
 
Thank you for raising your concerns and bringing this matter to our attention.

We confirm that we have contacted you and cancelled the policy as per request.

Kindly note that we have explained the cancellation process of a policy that is still within the grace period. 

We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.

Yours Sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life