aF
ashraaf F
1 reviews | Active since Sept 2020
26 Aug 2021, 10:39
Funeral policy
Good day I'm very disappointed with clientele life I have a funeral policy I have not recieved any statements to date And debit orders go off on dates not authorized I honestly dont no what I'm paying for
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
26 Aug 2021, 11:05Dear Ashraaf F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply26 Aug 2021, 11:05
Official
Dear Ashraaf F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
27 Aug 2021, 15:27Dear Ashraaf F,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with all your raised concerns.
Furthermore we have resent a copy of your updated policy documents on the provided email address and explained the full process of adding people in your policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with all your raised concerns.
Furthermore we have resent a copy of your updated policy documents on the provided email address and explained the full process of adding people in your policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply27 Aug 2021, 15:27
Official
Dear Ashraaf F,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with all your raised concerns.
Furthermore we have resent a copy of your updated policy documents on the provided email address and explained the full process of adding people in your policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with all your raised concerns.
Furthermore we have resent a copy of your updated policy documents on the provided email address and explained the full process of adding people in your policy.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life