YS
Yanga S
1 reviews | Active since Aug 2026
28 Aug 2026, 05:02
Funeral cover
Not trust worthy sometimes the dont help there clients properly
Helpful (0)
Replies (6)0
Replies (6)
Clientele Life's replyOfficial
28 Aug 2026, 08:32Dear Yanga S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply28 Aug 2026, 08:32
Official
Dear Yanga S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
03 Sept 2026, 13:29Dear Yanga S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. As discussed telephonically upon providing feedback, the refund was communicated to be processed within 24 to 48 working hours. Our sincere apologies for the delays caused.
We, however, understand your frustrations and can confirm that the above has been escalated for urgent attention.
Your patience is highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. As discussed telephonically upon providing feedback, the refund was communicated to be processed within 24 to 48 working hours. Our sincere apologies for the delays caused.
We, however, understand your frustrations and can confirm that the above has been escalated for urgent attention.
Your patience is highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply03 Sept 2026, 13:29
Official
Dear Yanga S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. As discussed telephonically upon providing feedback, the refund was communicated to be processed within 24 to 48 working hours. Our sincere apologies for the delays caused.
We, however, understand your frustrations and can confirm that the above has been escalated for urgent attention.
Your patience is highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. As discussed telephonically upon providing feedback, the refund was communicated to be processed within 24 to 48 working hours. Our sincere apologies for the delays caused.
We, however, understand your frustrations and can confirm that the above has been escalated for urgent attention.
Your patience is highly appreciated in this regard.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
YS
Yanga S's updateReviewer Update
04 Sept 2026, 13:13We have been waiting 24 to 48 and it has passed still nothing
YS
Yanga S's update04 Sept 2026, 13:13
Reviewer Update
We have been waiting 24 to 48 and it has passed still nothing
YS
Yanga S's updateReviewer Update
07 Sept 2026, 13:24This ppl promise ppl thing but cant help the my mum is still waiting tell this day for the refund they promised
YS
Yanga S's update07 Sept 2026, 13:24
Reviewer Update
This ppl promise ppl thing but cant help the my mum is still waiting tell this day for the refund they promised
YS
Yanga S's updateReviewer Update
07 Sept 2026, 14:16It has been four days since Clientèle rep**** calling this 'urgent.' Today is Monday and still no refund or Proof of Payment has been sent. I have now escalated this matter to the National Financial Ombudsman (NFO) under reference number CER818938 due to non-payment."
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Yanga S's update07 Sept 2026, 14:16
Reviewer Update
It has been four days since Clientèle rep**** calling this 'urgent.' Today is Monday and still no refund or Proof of Payment has been sent. I have now escalated this matter to the National Financial Ombudsman (NFO) under reference number CER818938 due to non-payment."
Clientele Life's replyOfficial
10 Sept 2026, 14:27Dear Yanga S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Our records indicate that the refund was processed and paid on 07 September 2026.
Please contact us directly should you require further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Our records indicate that the refund was processed and paid on 07 September 2026.
Please contact us directly should you require further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply10 Sept 2026, 14:27
Official
Dear Yanga S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Our records indicate that the refund was processed and paid on 07 September 2026.
Please contact us directly should you require further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Our records indicate that the refund was processed and paid on 07 September 2026.
Please contact us directly should you require further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life