Funeral Cover

I have a policy that covers my Uncle that I opened in 2006 and back then it was called a life policy that covers him for R10,000. Later on Clientele decides to change the name of the policy to a funeral cash-back plan with the same benefits but the additional benefit of the cash-back option. I have been paying my uncles policy since 2006 and the amount that I have been paying is double the amount he is covered for. when I called clientele to ask them about my cash-back option they tell me the old policies don't have the option. I don't understand the reason why I don't have the cash back option is because I opened my account before the name was changed. its like I'm being punished for taking the policy early in time and the punishment is that I don't get back the cash-back option. clientele is ripping me off because I'll be paying this policy till its thousands of rand's that I wont have access to. I want the cash back option to be added onto my policy ASAP! This is day light *******. I'll be paying a hundred thousand but am only covered for R10,000. I want the cash back option!