********** policy by Clientele

My name is Victoria Ntombizanele Mtshali,I'm 62 years old and also a pensioner. On the 24th December 2021 I was approached by Clientele agencies at Orange Farm Eyethu mall, they told me about their policy, I told them that I'm not working. They also told about the rewards that Clientele is offering to people who banking with Capitec,they for to download the app for so that I can see what else they have I didn't know that that they **********ly sighning me for R365 funeral policy for me. There was no agreement between me and them to do that.I noticed that in February 23 when I went to Capitec for withdrawal only to find that there is a debit order that was done by Clientele funeral policy. I immediately call them and told them that I don't know anything about the policy that was done **********ly, they said they will do an inquiry and come back to me after 10 days. After I called them they said one of their employees called and told me that they canceled the policy unfortunately they couldn't pay me because I canceled the policy. What I wanted to them is pay back my money because I don't even have supporting documents as a proof that I took a policy with them. I don't even know what R365 funeral cover, covers what? They me R730 because on January that account didn't have funds. Please help me to recover my money from Clientele. To me it seems these people are well trained to rob people. Thanks