RM
RISIMATI M

1 reviews | Active since Jul 2022

12 Aug 2022, 10:04

********** policies

An advisor from clientele did policies on my name and I did not authorise those policies. I only know of 2 policies but she did 4 of them and now they debited my money and refuse to refund me for ********** policies

0
Replies (2)
Clientele Life
Clientele Life's reply12 Aug 2022, 11:11
Official
Dear  Risimati M 
We confirm receipt of the concerns raised.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor 
Clientele Life   
Clientele Life
Clientele Life's reply01 Sept 2022, 15:28
Official
Dear  Risimati M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you. 
Regards,
 Market Conduct