RM
RISIMATI M
1 reviews | Active since Jul 2022
13 Jul 2022, 11:36
********** POLICIES
I did 2 policies with clientele and the agent did 2 more ********** policies and asked for my phone I think she used it to accept the policies on my phone. Now they have deducted 4 debit orders and I can't reverse them. I want my money back
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Replies (2)
Clientele Life's replyOfficial
13 Jul 2022, 14:24Dear Risimati M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Jul 2022, 14:24
Official
Dear Risimati M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
25 Jul 2022, 13:43Dear Risimati M
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that Market Conduct has investigated your matter, one of our investigators has been in contact with you to provide the necessary feedback. Unfortunately, if you are not satisfied with the findings and opt to escalate your matter to the Independent Complaints Arbitrator, who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards
, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that Market Conduct has investigated your matter, one of our investigators has been in contact with you to provide the necessary feedback. Unfortunately, if you are not satisfied with the findings and opt to escalate your matter to the Independent Complaints Arbitrator, who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards
, Market Conduct
Clientele Life's reply25 Jul 2022, 13:43
Official
Dear Risimati M
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that Market Conduct has investigated your matter, one of our investigators has been in contact with you to provide the necessary feedback. Unfortunately, if you are not satisfied with the findings and opt to escalate your matter to the Independent Complaints Arbitrator, who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards
, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that Market Conduct has investigated your matter, one of our investigators has been in contact with you to provide the necessary feedback. Unfortunately, if you are not satisfied with the findings and opt to escalate your matter to the Independent Complaints Arbitrator, who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards
, Market Conduct